Overview

In a competitive world, Bluefish helps organisations invest their resources where they will create the most value.

Together we see whether current internal processes deliver sufficient efficiency and differentiation from competitors.

Benefits

• improved commercial framework with greater flexibility for the client
• collaborative partnership with Bluefish so that the client is able to respond proactively to market changes
• faster access to skills to respond to new customers’ requirements

Achievements

‘We not only deliver more efficient services but also facilitate service transformation within organisations.’Perry Fawcett, Executive Director – Client Partnership

Bluefish currently delivers a four year agreement with a major vendor of enterprise communications equipment to outsource its programme and project management function.

This involved at the outset the transfer of staff and assets to Bluefish. We have improved processes, built an enterprise project management office and we ensure that the service evolves in line with the changing end customers’ requirements.

Our top outsourcing services

1. Programme and Project Management

2. Network Infrastructure and Applications Management

3. Network architecture and design services

4. Network technical support services, including operating Technical Assistance Centres (‘TAC’) services

A word on Smartsourcing

Many customers are now asking Bluefish for a service that delivers the benefits of outsourcing without the need to transfer the entire business process. To meet this need Bluefish has developed Smartsourcing services.

We support organisations at operational management level by shouldering the responsibility for complex projects which would be hard to resource in-house. We are able to deliver these complete work packages, thanks to our expertise and proven processes, to a Service Level Agreement and known budgeted cost.
Contact us for more information on our Smart solutions.