IT & Technology Provider

“As a leading organisation providing software-based enterprise-class unified communications, we faced an increase in client projects that stretched resources meaning that projects were not delivered on time and to budget”

THE BUSINESS PROBLEM

– An increase in client projects meant that organisation resources were stretched
– It was impossible for the internal team to deliver projects on time and to budget

OUR SOLUTION

– Bluefish provided an innovative solution to the £multi-million issue
– The solution enabled a flexible outsourcing resource to be introduced to manage the seasonal peaks and troughs in delivery requirement

THE ENGAGEMENT

– Bluefish delivered a controlled and structured environment in which the client could visibly and systematically recognise the customer and internal benefits
– The PMO ensured a central, efficient structure that was focussed on driving a quality service

RESULTS

– Service levels and communications were improved through central PMO function, enhancing governance and change control
– A rate card cost structure and time tracking system was introduced allowing full transparency of costs incurred, realising a 20% saving

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Every sector is experiencing rapid change and we’re having conversations with organisations determined to stay ahead of change, and ensure they have the right technologies, people and processes to thrive whatever happens.

OUR THINKING

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