Emerging Market Provider

“We are one of Africa’s leading integrated communications providers, providing mobile and fixed voice and data services to over 17 million customers. We needed to rapidly take to market an enterprise class Unified Communications & Collaboration (UC&C) proposition”

THE BUSINESS PROBLEM

– Due to increasing competition the client wanted to rapidly design and take to market an enterprise class UC&C proposition within just 12 months

OUR SOLUTION

– Bluefish delivered a technical and operational readiness assessment  & business process analysis using Bluefish’s Six Indicator Maturity Model

THE ENGAGEMENT

– Our consultants successfully provided programme management, thought leadership, technical expertise and recommendations enabling them to successfully undergo the transformation to a service-oriented organisation

RESULTS

– The African telco was able to bring to market in record time, a UC&C offering backed by standard processes, operational and support models
– The business realised early revenues and gained a significant market advantage

VIEW OTHER CASE STUDIES

Every sector is experiencing rapid change and we’re having conversations with organisations determined to stay ahead of change, and ensure they have the right technologies, people and processes to thrive whatever happens.

OUR THINKING

Our team of expert consultants are passionate about sharing their thoughts and opinions on current developments within the market. Get inside our heads and join the debate.

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