THE BUSINESS PROBLEM
– Due to increasing competition the client wanted to rapidly design and take to market an enterprise class UC&C proposition within just 12 months
– Bluefish delivered a technical and operational readiness assessment & business process analysis using Bluefish’s Six Indicator Maturity Model
– Our consultants successfully provided programme management, thought leadership, technical expertise and recommendations enabling them to successfully undergo the transformation to a service-oriented organisation
– The African telco was able to bring to market in record time, a UC&C offering backed by standard processes, operational and support models
– The business realised early revenues and gained a significant market advantage
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