our thinking

Our team of expert consultants are passionate about sharing their thoughts and opinions on current developments within the market. Get inside our heads and join the debate.


As a major global financial services organisation providing personal banking, credit cards, corporate banking and wealth & investment management, we wanted to change our customer facing operations to drive to a true NPS measure… Read More

Banking #2

We are a US headquartered investment bank with a strong international presence and required consultancy regarding the integration of a number of organisations and the impact of new off shore lending regulations… Read More